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Best Walk-In Tubs of 2024
14
Companies considered
6
Companies selected
1k+
Reviews analyzed
29
Features compared
Our 6picks for the best walk-in tubs
- Our pick for best overall: Kohler
- Our pick for affordability: Safe Step
- Our pick for hydrotherapy: American Standard
- Our pick for quick fill and drain: Independent Home
- Our pick for added features: Hydro Dimensions
- Our pick for super-low step-in height: Boca
Why trust ConsumerAffairs?
- Our recommendations are based on what reviewers say.
- 4,563,296 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Companies | Customer rating | Our pick for | Step-in height | Number of jets (air and hydro) | Pro installation |
---|---|---|---|---|---|
Kohler Walk-In Bath | 4.9 | Best overall | 3 inches | 17 air jets; 10 hydro jets | In-house |
Safe Step Walk-In Tub | 4.3 | Affordability | 4 inches | 16 air jets; 10 hydrojets | In-house |
American Standard Walk-in Baths | 4.6 | Hydrotherapy | 3 inches | 44 total | In-house |
Independent Home | 4.6 | Quick fill/drain | 4.5 inches | Customizable | In-house |
Hydro Dimensions | 4.6 | Added features | 5 inches | 20 air jets; 6 hydro jets | In-house |
Boca Walk-In Tubs | 4.8 | Super-low step-in | 2 inches | 18 air jets; 10 hydrojets | In-house |
Methodology
Our research team compared 14 popular walk-in tub companies and chose our top six based on customer satisfaction in eight categories. We also considered step-in height, discounts and availability of luxury features.
Read our full methodology for details on how we selected our top picks. Our picks may be Authorized Partners that compensate us — this does not affect our recommendations or evaluations. Our publishing policy ensures that the journalistic content and user reviews on ConsumerAffairs remain independent of commercial influences.
Kohler Walk-In Bath
4.9
1,041 reviews
- Step-in height
- 3 inches
- Financing
- Yes
- Warranty
- Lifetime on defects and workmanship; one year on components
Kohler has six walk-in tub models, including bariatric, wheelchair-accessible and hybrid tub-shower units. The brand is known for its luxury tub and background options — you can choose from a biscuit or white tub, and wall surrounds come in “Adriatic Oasis,” “Classical Decadence,” “Modern Minimalism” or “Coastal Classic” designs.
We love that you can find lots of walk-in tub estimates on the Kohler website (though your costs depend on the model, installation, add-ons, etc.). You can finance a Kohler walk-in bathtub with no payments for 18 months through GreenSky. As of publishing, the brand is offering $1,500 discounts to new customers.
- 17 air and 10 hydrojets
- Grab bar and indented handrails
- Inward-swinging door
- Three seat temperature settings
- Aromatherapy and chromotherapy
- 50-gallon capacity
- 17 ¼-inch wide door
- Shower package available
- Luxury design options
- Shelf, tray and grab bar add-ons
- Customizations for door placement, tub and background color
Kohler Co. covers any walk-in tub defects or workmanship issues. The company’s lifetime limited warranty is one year for all other walk-in tub components (door seal, hydrotherapy systems, faucet and hand-held showerhead).
- “I love the Kohler bathtub. It's easy for me to get in and out of. I like every part of it. … just getting in a tub makes me happy. It makes my arthritis feel good.” — Nancy of Texas
- “The salesperson at Kohler came to the house, presented his product, and it was very favorable. The installation team was very clean. What they said was going to occur with the construction occurred on time. Noise-wise, it did not disturb the household at all. It was a good experience. My mother-in-law loves the final product. She take a shower in it as well as enjoy Jacuzzi in it.” — Thomas from New York
Kohler is best for those who want their walk-in tub to have a look of luxury — if you’re looking for a basic model with no flair, you might want to consider another option.
Also, according to review analysis from a recent three-year period, when it comes to billing issues, Kohler ranks a bit lower (3.8 stars) than walk-in tub brands overall (4.2 stars) on our site. One reviewer, Tracee from Kansas, said the company was “not forthcoming” regarding billing details.
Safe Step Walk-In Tub
4.3
2,923 reviews
- Step-in height
- 4 inches
- Financing
- Undisclosed
- Warranty
- Lifetime on tub, including defects; two years on caulking
Safe Step offers three walk-in models for seniors and individuals with limited mobility: a tub, a shower and a hybrid shower-tub. Its tubs are all-inclusive for luxury and comfort, with built-in therapy features, anti-slip flooring, heated seats and backrests and hand-held shower wands.
The price of your walk-in tub from Safe Step depends on tub size, add-ons and installation requirements. If you find a cheaper tub that’s equivalent in quality, materials, features, workmanship and other factors, however, Safe Step will refund the difference plus $100 within 30 days of your sale agreement.
- 16 air jets and 10 hydrojets
- Two grab bars
- Self-cleaning system
- $750 rebate (up to $1,500 for two users) for those with qualifying health issues
- Seven to eight minutes to heat seat and backrest
- Bidet jets
- SpaSound Bluetooth music capability
- Inward-swinging door
- Aromatherapy and chromotherapy
- Customized door placement
- Selection of wall surrounds and faucet colors
Safe Step provides a lifetime warranty on the tub (including any manufacturing defects), door seal, faucets, water pumps, heaters, blowers, parts and labor. There’s also a two-year warranty on caulking.
- “Safe Step was the best quality brand. They had come with excellent reviews. I did a lot of background research, and it was the way to go. … I can't say enough good about it. ... I like the bubble features, the back heater, and the rear end heater.” — James in New Mexico
- “I can choose my music before I get into the bathtub. You just turn on your music, you sit down, and you're heated. When you hit your water feature, you get a back massage with the water. You can do your feet and your back or just your feet or your back. … I feel a lot better with my walk-in tub. I like the lights and the microbubble feature is really helpful. My husband had some distortions with the rash stuff and it's really helped him. … There's the bidet too, which I never had a bidet before. These things make you feel luxurious. We prepared for our water bill to be really high but it has not gone up significantly.” — Laverne from Georgia
James of New Mexico, who was very happy with his Safe Step tub overall, said, “One thing I am gonna have to do is get one of those quick return hot water heater things and install that instead of the regular hot water heater because my standard hot water heater will not fill the tub all the way.”
With any walk-in tub, a water heater upgrade may be necessary — but your rep or installer should address this upfront. We’ve received a few reports of the company’s reps assuring customers their existing heater was adequate, only for the buyer to realize later they’ll have to upgrade after the installation.
American Standard Walk-in Baths
4.6
2,318 reviews
- Step-in height
- 3 inches
- Financing
- Yes
- Warranty
- Lifetime on door seals; shell and component coverage varies
American Standard offers five walk-in tub styles, including two wheelchair-accessible models. The tubs drain and fill within two minutes, which means you won’t have to wait long in a cold, empty tub before or after your bath. Depending on your mobility needs, you can have your door open inward or outward.
You can also finance your American Standard walk-in tub with no interest or payments for 12 months (as long as your tub costs $10,000-plus total).
- 44 air and water jets
- In-line water heater
- 45- to 80-gallon capacity
- Door widths from 16 to 17 3/4 inches
- Grab bar
- Self-cleaning system
- Fill and drain in under two minutes
- Inward- and outward-swinging door options
- Aromatherapy and chromotherapy
- Customized door placement
- Acrylic or gelcoat finish
American Standard provides a lifetime warranty on walk-in tub door seals. Its acrylic tubs come with a 15-year warranty on the tub shell and a 10-year warranty on other components.
The glossy gelcoat models have a 10-year warranty on the tub shell and a 5-year warranty on other parts.
- “The installers were fantastic. They walked us through everything. They knew what they were doing and were very cautious not to damage anything else. I love our walk-in. I love being able to go in, sit in it and play with the buttons. We are very impressed. I would do it again in a heartbeat.” — Judi from Michigan
- “The American Standard rep was very informative, helpful and friendly. He answered all the questions I had. The answers made sense to me. My son had been doing a lot of research and had recently built a new house. It was up on all of the latest and greatest in the materials and installations. He stuck around during the installation and watched them and was very impressed at the professional job they did. It was a long day. But they finished the whole thing in one day. It's perfect. It's everything that I hope for. It works and it's very easy to use. It's a no-brainer. All the way around, it was very impressive. The salesman told me what to expect and that was exactly what happened. The workmen showed up almost to the minute of when they were expected. They also cleaned up everything. There were just no issues.” — Linda from Vermont
A few reviewers on our site mention issues with the mechanics of the tub, and some feel the basin is deeper than it needs to be. As Sally from South Carolina put it, the “area around the legs is too big … It takes a long time to get it to where I'm feeling the water where I sit. It's too much.”
Sally said she couldn't close the door by herself: “I didn't have the strength to do it. When the company is selling these mostly to seniors or people with disabilities, if they're not able to open and close that door by themselves, then that means they have to have someone help them. It almost defeats the purpose of the walk-in tub that they're supposed to be able to get in and out without a problem.” Overall, though, Sally would recommend American Standard, she said.
Independent Home
4.6
1,416 reviews
- Step-in height
- 4.5 inches
- Financing
- Yes
- Warranty
- Lifetime on workmanship and various components
Independent Home’s walk-in tubs come standard with safety features like anti-slip floors, angled grab bars, handrails and 17-inch ADA-compliant seats. All tubs are installed by in-house licensed installers with at least five years of experience, and the company claims it can install a tub for you with just two weeks’ lead time. Its walk-in tubs also feature a self-purging cleaning system and a rain-style showerhead.
Independent Home partners with multiple providers to find a financing option that fits your needs. As of publishing, you can get $1,500 off the total of your walk-in tub with an online certificate.
- Anti-slip floors
- Two angled grab bar and handrails
- Ergonomic lever faucet
- Self-cleaning system
- Microbubble therapy
- Aromatherapy and chromotherapy
- Heated seat and back
- Rain showerhead
- Extendable shower wand
- Customizable number of jets
Independent Home’s lifetime warranty covers the door seal, metal frame, fiberglass spa shell, gelcoat finish, faucets, motors, pumps, control panels and workmanship.
- “I’ve had my spa tub about a month & look forward to using it every day. ... The guys were very professional, personable & took great care in protecting my wood floors. … The tub has 8 water jets & 30 three speed air jets, chromatherapy & aromatherapy. All the controls are easily accessible & easy to operate. I love the quiet motor & the self cleaning system. The controlled water temperature allows me to be able to enjoy staying in the tub for an extended period of time without the water getting cold. … Actually there is nothing about my spa tub that I don’t like & I would highly recommend it to anyone.” — Diane from Louisiana
- “The tub is very high quality. I’ve not run into anything in the design or controls that are not user-friendly. It is a walk-in and has a heated seat in the back. It has air jets rather than water jets. It has the handheld shower plus an overhead rain shower. So, it's the shower-tub combination. It's got where the normal pipes are that you would fill the tub and the handheld showerhead. And from that, it's a rainfall showerhead. They added a shower curtain to match the tub. So, if I wanted to use it just as a shower, I could.” — Robin of Tennessee
Though Independent Home offers a “full lifetime warranty,” it’s unclear exactly what the company means by “lifetime.” And keep in mind that because there are so many customization options (e.g., number of jets), total price can vary considerably.
Reviewers are generally happy with Independent Home, but some mention communication issues and delays. Maureen from New York said her installers couldn’t hook up the jets when they came to install, and then had trouble getting a hold of the crew lead for an updated timeline.
“If he had just communicated to me that he was waiting on an electrician, it would have been better. But there was radio silence for quite a while and that was frustrating.” Still, Maureen reported being happy with the final product.
Hydro Dimensions
4.6
424 reviews
- Step-in height
- 5 inches
- Financing
- Undisclosed
- Warranty
- Lifetime on shell, door seal and other components
Hydro Dimensions has 16 models to choose from, including two wide-door tubs, a lie-down tub, a plus-size tub and a tub with a super-deep basin. No matter which series or size you choose, you have the option of adding hydrojet, air jet and microbubble therapy systems.
You can also upgrade your Hydro Dimensions tub with a heated backrest, UV or ozone sanitation, a high-speed drain, aromatherapy, chromotherapy and custom jet placement.
- 20 air jets and six hydro jets
- Grab bar
- Four- to six-minute fill; 85-second drain
- Self-cleaning system
- Inward- and outward-swinging door options
- Aromatherapy and chromotherapy
- LED lights
- Heated seats
- Gelcoat finish
- Customizations for door and jet placement
- Selection of faucet and fixture colors
- Heated back and headrest add-ons
The bathtub’s shell, door seal, motors, electronic controls, frame, finish, faucet, overflow system and supporting equipment come with a lifetime warranty.
- “The men they had working were excellent, and everything was cleaned up afterwards each day that they were here. We can't say enough. The tub is great too. I usually try every two to three days to use it, and it works well. It's easy to use and very efficient. Because of where our home is located though, the pressure takes a while to fill up. However, I've gotten used to it now that I keep something on my shoulders until it's full because it can be cool waiting. It'll probably be cooler in the winter, but we have lots of heat. That's not gonna be an issue eventually.” — Pat from Nova Scotia
- “The techs from Hydro Dimensions was great. It was the first time I'd ever seen a whole side of the house that had to be taken out to get the walk-in tub in. But they did. It took about three days. I like the whirlpool the best. But the bubbles seem to help my skin and legs. ... I would highly recommend it. I bought it for me but my wife's in trouble with vein issues popping up in her legs. And since she's been using that tub, that's even got a lot better.” — Ronald of Alabama
Hydro Dimensions’ tubs are only available with a gelcoat finish. If you’re particular about your materials and prefer acrylic for its durability, this brand might not be for you.
We’ve received mixed feedback on our site regarding the time it takes to fill a Hydro Dimensions tub, with some reviewers noting fill times significantly longer than expected. There are also some mentions of shipping delays.
“I liked the walk-in tub from Hydro Dimensions,” Sharon of Indiana told us. “But it took a long time for it to get here. It was supposed to be here in four weeks and it took twice that long. The water goes out quickly, which is a plus, but the fill takes quite a while. So, you're sitting in there and you're cold in the tub you're filling.”
Boca Walk-In Tubs
4.8
258 reviews
- Step-in height
- 2 inches
- Financing
- Yes
- Warranty
- Limited lifetime on defects, shell and other components
For many with mobility issues, a low step threshold is crucial to bathing safely — and Boca has the lowest step-in height of any of our picks. It also stands out in the industry for offering online quotes (though getting an in-person quote still might be more reliable). The company offers seven walk-in tub sizes/orientations: standard, petite narrow, petite short, deep, wide, wide/deep and two-person.
Boca offers five-, eight-, 10- or 12-year financing opportunities for walk-in tubs. You could also qualify for a 12-month “same as cash” option with no interest or monthly payments for the one-year period.
- Gelcoat finish
- 18 air jets and 10 hydrojets
- 40- to 80-gallon capacity
- Door widths of 16.375 to 22 inches
- Drains at 18 gallons per minute
- One grab bar
- Inward-swinging door
- Super-low 32-inch step threshold
- Bidet jets
- Customizations for door placement, wall surround and tub/faucet colors
- Micro therapy, aromatherapy, chromotherapy and music system add-ons
- Heated seat/back
- Rainfall showerhead
- Ozonator/purge systems
Boca’s limited lifetime warranty covers the following: manufacturing defects, tub shell, tub door and seal, faucet, drain, controls, pumps, blowers and heaters.
- “Overall, the walk-in is wonderful. My mom and my sister love it. My sister said, ‘We're gonna need to schedule who's turn is it to get in the tub.’ The tub is beautiful. The one I got was what Boca kind of advertises. I looked them up afterwards and saw that they have the lowest step in. It's about an inch to step in my tub, which I love. That's great for my mom. If you trip, you're just super clumsy. I was extremely pleased.” — Crystal of Illinois
- “Boca's sales rep and the installers were wonderful. It only took the installers one day and they didn't leave a mess. They cleaned up everything and it looks good. My husband likes the dual jets. He also loves the overhead shower. He loves to take a bath and he can't get in or out of our regular bathtub. I was against it because I thought it would be ugly and make our house look old, but it made the bathroom look very pretty.” — Nelda in Georgia
Occasionally, a reviewer on our site mentions pressure from sales reps. This didn’t bother M. of Washington, though: “The rep was pushy, but he was a salesman. We liked him. The installer was a great guy. He did well.” Overall, M. said they were “very happy with the walk-in tub.”
Ronda of Idaho loves her Boca walk-in tub but has one complaint: “There's only one downfall to the tub and it's the amount of time it takes to fill. We're looking [to] see if we can install something in our home that would increase the water flow because it takes probably about 20 minutes to fill the tub.”
Compare walk-in bathtub companies
- American Standard vs. AmeriGlide
- American Standard vs. Boca
- American Standard vs. Ella's Bubbles
- American Standard vs. Hydro Dimensions
- American Standard vs. Independent Home
- American Standard vs. Spirit Walk-In Tubs
- Boca vs. Ella’s Bubbles
- Boca vs. Hydro Dimensions
- Boca vs. Independent Home
- Boca vs. Spirit Walk-In Tubs
- Ella's Bubbles vs. Hydro Dimensions
- Ella’s Bubbles vs. Independent Home
- Ella's Bubbles vs. Spirit Walk-In Tubs
- Hydro Dimensions vs. Spirit
- Independent Home vs. AmeriGlide
- Independent Home vs. Hydro Dimensions
- Independent Home vs. Spirit Walk-In Tubs
- Kohler vs. American Standard
- Kohler vs. AmeriGlide
- Kohler vs. Bathing Solutions
- Kohler vs. Boca
- Kohler vs. Ella’s Bubbles
- Kohler vs. Hydro Dimensions
- Kohler vs. Independent Home
- Kohler vs. Spirit Walk-In Tubs
- Safe Step vs. American Standard
- Safe Step vs. Bathing Solutions
- Safe Step vs. Boca
- Safe Step vs. Ella’s Bubbles
- Safe Step vs. Independent Home
- Safe Step vs. Kohler
- Spirit Walk-In Tubs vs. AmeriGlide
Read walk-in tub reviewsSort
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Safe Step Walk-In Tub | Read 2,923 Reviews | Offers walk-in tubs, showers and shower-bath combos. Includes standard safety features plus spa-like hydrotherapy systems. Financing and discounts available. Limited lifetime warranty on tubs, parts and labor. | Get Started Call Center Open (800) 692-1935 | |||
American Standard Walk-in Baths | Read 2,318 Reviews | Find soaker tubs, two-seaters and shower-bath combos. Features quick-drain, air jets and whirlpool massage system. Financing options and free evaluations. Costs start at $4,600 to $8,400, not including installation. | Get Started Call Center Open (855) 858-5417 | |||
Kohler Walk-In Bath | Read 1,041 Reviews | Select from multiple colors, styles and designs. Soaker and shower-tub combos feature proprietary air jets and heated surfaces. Costs include installation and a limited lifetime warranty. Financing options available. | Get Started Call Center Open (800) 985-3918 | |||
Boca Walk-In Tubs | Read 258 Reviews | Find soaker and bariatric tubs plus shower-bath combos and two-seaters. Features internal frame design with two-inch step-in threshold. Provides free quotes. Comes with a lifetime warranty on the tub and parts. | Get Started Call Center Open (470) 431-5542 | |||
Independent Home | Read 1,416 Reviews | Sells compact and luxury baths. Wheelchair-accessible and bariatric tubs available. Costs include installation services and a lifetime warranty. Get a quote for pricing. | ||||
Ella's Bubbles | Read 185 Reviews | Sells more than 28 unique models of walk-in tubs, including two-seat, wheelchair accessible, inward/outward door and shower combo kits. Offers fast fill and dual drain technology. Includes lifetime limited warranty. | Get Started Call Center Open (872) 260-4950 | |||
Hydro Dimensions | Read 424 Reviews | Manufactures soaker, shower-tub combo and bariatric baths. Features hydro- and air-massage systems. Comes with a limited lifetime warranty on the tub and parts. Get a quote for pricing. Installation not included. | ||||
ARIEL Bath | Read Reviews | Soaker walk-in tubs are made from gelcoat with reinforced fiberglass. Drain time within two minutes. Comes with a one-year warranty. Costs $1,999 to $4,620, not including installation. | Chat with a ConsumerAffairs decision guide | |||
DaBella | Read 286 Reviews | Specializes in shower conversions and full bathroom remodels. Services for windows, siding and roofing also available. Custom design and installation provided. Free consultations. | Learn More Call Center Open (866) 774-0646 | |||
American Tubs | Read 17 Reviews | Comes with standard safety features. Optional upgrades include faucet sets, marine-grade fiberglass shells and glass shower doors. Provides free in-home estimates. Financing available. | Chat with a ConsumerAffairs decision guide |
Walk-in tub buyers guide
Walk-in tubs help those with mobility issues bathe safely, which is one of the keys to aging in place.
According to an analysis of consumer ratings on our site, walk-in tub companies earned an average satisfaction rating of 4.5 stars over a recent seven-year period, with 92% of walk-in tub customers reporting happiness or satisfaction. Product features and installation quality appear to be top drivers of higher ratings.
Most basic walk-in tub models come with safety features like handrails and low step-in heights, but more expensive models include massage jets, shower wands, heated backs or seats and other therapy features. So which is the right walk-in tub for you?
In this guide, learn how walk-in tubs work, what they cost and how to choose the best walk-in tub model for your particular needs.
Look for a walk-in tub company with a generous warranty and a history of happy customers. Also make sure the brand carries the style of bathtub — lay-down, two-person, bariatric, etc. — that suits your home best.
Jump to insight
Walk-tubs can be very pricey, but you can get a basic model for around $2,000 to $5,000, not counting installation costs.
Jump to insight
Although Medicare and Medicaid don’t cover walk-in tubs as of publishing, there is funding available through VA programs, home modification grants and state-run aid.
Jump to insight
How do walk-in tubs work?
Walk-in tubs have a seat and a door so you can step in without climbing over the side. They come equipped with grab bars and handrails to provide support, accessibility and comfort for the bather.
With a walk-in tub, you simply:
- Open the door.
- Step in and sit down.
- Shut the door.
- Fill the tub and bathe.
- Empty the tub when you’re finished.
- Exit the tub once it’s empty.
Most walk-in tubs offer the same basic amenities. Almost all come equipped with an outward- or inward-swinging door, a low step-in threshold, a molded ergonomic seat and basic safety features, including nonslip surfaces and grab bars, that make it easier to get in and out.
Most walk-in tub manufacturers also offer optional therapeutic features, like air jets, hydrojets, aromatherapy and chromotherapy.
What to look for in a walk-in tub
Start by identifying your specific needs, such as whether you require additional space, ADA compliance or therapeutic features like massage jets or heated seats. Look for a company with a good warranty and reliable customer service. Consider your budget, including both the cost of the tub and installation, and explore financing or grant options if necessary.
Stick to reputable manufacturers with a history of quality products and excellent customer service. Read reviews, talk to friends or family members for recommendations and, if possible, visit showrooms to see and try out the models before you buy.
» MORE: Questions to ask a walk-in tub company
Safety features
For most users, safety is the main draw of a walk-in tub. Almost all tubs come standard with nonslip surfaces and a low step-in height of anywhere from 2 to 7 inches — for comparison, a standard tub is 14 to 16 inches tall.
If you’re concerned about balance issues or mobility, look for models with an ultralow threshold height of 2 to 3 inches. Also, be sure to ask what kind of handrails and grab bars come standard and what customizations are available. Adding extra grab bars typically doesn't increase the walk-in tub cost by much, and it can make a big difference in how steady you feel. You also want controls (water jets, drain plug, etc.) and shelves for your toiletries that are easy to reach from a sitting position.
- Low step threshold
- Handrails and grab bars
- Nonslip surfaces
- Hand-held shower wand
- Easy-to-reach controls
- Easily-accessible shelving
Comfort features
Walk-in tubs are also known for their comfort and therapeutic properties. Features like quick draining and filling, air jets, hydrotherapy jets, heated seats, aromatherapy and chromotherapy can enhance the spa-like experience of your tub. Doctors may recommend these tubs if you have joint tension, sore muscles, poor circulation or arthritis.
Air jets are one of the most popular additional therapeutic features — they can provide a full-body massage to relieve any muscle tension. Hydrojets perform a similar function but offer a stronger massage and adjustable pressure controls. Chromotherapy uses LED light to stimulate physical and psychological responses (e.g., green light for calm, yellow for energy).
- Quick drain and fill
- Self-cleaning
- In-line water heater
- Headrests
- >Massage jets (air or hydro)
- >Aromatherapy
- Chromotherapy
- >Heated seats
Material
Consider the materials used in the construction of your walk-in tub. These tubs are typically made of fiberglass or acrylic — acrylic bathtubs are generally more expensive, but they’re also more durable. Fiberglass tubs are typically topped with gelcoat.
Warranty
Before purchasing a walk-in tub, make sure to thoroughly review the warranty. Find out what it covers and how long it lasts. Paying more for a premium walk-in tub brand could be worth it if the warranty is significantly more comprehensive; companies that complete the work themselves might be more likely to back their work with a generous warranty.
Pros and cons of walk-in tubs
Pros
- Bathroom safety
- Therapeutic features
- Ideal for aging in place
Cons
- Pricey
- May use a lot of water
- Installation can be a big project
If you’d prefer to age in place versus moving to a nursing home or similar facility, a walk-in tub is likely worth the price.
Generally, as long as your bathroom is large enough, installation is possible — in some cases, though, it might cost as much as or more than the tub itself.
If you’re still on the fence about whether a walk-in tub is right for you, check out more on the pros and cons of installing one, then evaluate your needs and budget.
Reasons for getting a walk-in tub
According to our analysis of data from 117,152 ConsumerAffairs users who wanted to buy a walk-in tub between January 2024 and October 2024:
- Medical reasons were the primary motivator for 64% of those interested in getting a walk-in tub, while 17% cited a walk-in tub as a general home upgrade.
- A few (9%) potential buyers said a geriatric care manager recommended a walk-in tub for them.
- While 70% of individuals wanted a walk-in tub for themselves, 29% reached out on behalf of a loved one (15% for a spouse; 14% for a parent).
Types of walk-in tubs
There are six types of walk-in tubs. The right type of walk-in tub for you depends mostly on how much space you have, your size, your mobility needs and the level of luxury you’re looking for.
- Soaker tub: This is the most basic type of walk-in tub available. Like most walk-in tubs, these come with an outward- or inward-swinging door, a low threshold and a molded seat. They have a deeper soaking tub than a standard bathtub and typically feature at least one grab bar. Soaker bathtubs are ideal for someone who wants the safety benefits of a walk-in tub but isn't interested in the therapeutic features that come with a luxury model.
- Lay-down tub: A lay-down walk-in tub is considerably wider than a soaker tub, but it typically doesn’t come with a molded seat or bench. Instead, it’s designed like a regular bathtub that you can lie down in, but it still features a low step-in height and watertight door. This is a good option for users who have relatively good mobility and want to fully recline for a more relaxed experience.
- Bariatric tub: Bariatric walk-in tubs are ideal for bathers who weigh over 300 pounds and need more space for a comfortable and accessible bathing experience.
- Wheelchair-accessible tub: A wheelchair-accessible tub has additional features that make it ADA-compliant. These typically include a wider, L-shaped door and slide-in seating.
- Combination walk-in shower-tub: For users who want the option of both a traditional shower and a soaking tub, a combo walk-in shower-tub fits the bill. These combination units feature a standard walk-in soaker tub outfitted with a grab bar, showerhead and bath screen. They often have optional therapeutic features.
- Two-person tub: These tubs, also called “companion” tubs, are slightly larger than standard walk-in tub models. They’re meant to provide enough room for two users with limited mobility.
ADA-compliant walk-in tubs
According to ADA accessibility standards, a walk-in tub’s seat must be at least 17 to 19 inches tall and 15 inches deep. Though most walk-in tubs should comply with regulations set by the Americans with Disabilities Act, it’s important to double-check, especially if you deal with mobility issues.
The grab bars must also meet certain standards in terms of size and spacing, and the space in front of the entrance to the tub must be at least 30 inches wide for clearance.
Walk-in tub conversion kits
A walk-in tub conversion kit offers a less expensive and less invasive alternative to a full walk-in remodel. Essentially, this type of kit modifies your existing tub to make it easier to enter and exit.
This works by cutting out a section of your tub and inserting a new piece to create a lower step-in point. You can choose between basic step-in kits or convertible models that allow for both showering and bathing. While this method is quicker and cheaper than a full tub replacement, it permanently alters your tub and may not be suitable for all tub types.
» LEARN MORE: 8 aging-in-place home modifications for seniors
How much do walk-in tubs cost?
You can expect to spend between $2,000 to $7,000 for a walk-in tub, though tubs with added hydrotherapy features can cost upward of $10,000. This can bring on some sticker shock, but when you factor these upfront expenses into the overall costs of aging in place, you’ll likely save money in the long run if the purchase means you can stay in your home longer.
On the low end, you can get an entry-level soaker tub for around $2,000 to $5,000, though this price only includes the most basic installation needs.
Of 117,152 ConsumerAffairs users who expressed interest in buying a walk-in tub between January 2024 and October 2024, 39% indicated a need for financing.
Does Medicare or Medicaid cover walk-in tubs?
While both Medicare and Medicaid pay for some durable medical equipment (equipment intended for everyday use — e.g., oxygen tanks, wheelchairs and hospital beds), neither currently covers walk-in tubs, even if your doctor recommends one for you.
If you have Medicare Advantage, it's possible your plan may pay part or all of certain related home modifications, thanks to expanded rules from the Center for Medicare and Medicaid Services that allow for "non-medical" supplemental benefits. However, these vary widely by plan and may require a physician referral or prior authorization.
» RELATED: Are walk-in tubs tax deductible?
How to save money on walk-in tubs
Walk-in tubs aren’t financially feasible for many homeowners, but knowing in advance how much a walk-in tub costs and understanding factors that affect the price is essential.
There are also financing options out there. For instance, you may be eligible for VA programs, home modification grants or funding through state-run aid agencies. After you weigh all your options, if you still conclude that a walk-in tub is out of reach for you financially, consider less expensive safety alternatives, like shower chairs, benches and bath lifts.
How do walk-in tub customers rate the experience?
We analyzed seven years of consumer ratings of walk-in tub companies on our site and calculated an overall satisfaction rating of 4.5 stars.
Other key takeaways from our analysis of walk-in tub companies on ConsumerAffairs include:
- About 92% of the walk-in tub customers were happy or satisfied with their experience, while only about 8% were upset.
- Customers who mention the walk-in tub’s features or installation are more likely to give better reviews.
- On the flip side, reviews that mention maintenance are associated with lower satisfaction.
- The price of a walk-in tub doesn’t seem to be as big a consideration for consumers. Cost doesn't factor as heavily into reviews as other aspects, like customer service, product features and installation.
- Our analysis showed that installation is important to walk-in tub customers. We found that reviewers talk about it more than other aspects, and 75% of the mentions of installation are positive.
FAQ
What is the best price for a walk-in tub?
Low-end walk-tub models typically range from around $2,000 to $5,000 — but keep in mind this usually doesn’t include installation costs.
What is the average price of a walk-in tub?
The average cost of a basic walk-in tub is around $5,000, but the style of tub and features you choose can dramatically increase the unit cost — you could end up paying $10,000 to $20,000.
Installation can also be pricey — it could require retrofitting your bathroom to accommodate the new tub or installing a higher-capacity water heater. Adding on therapeutic elements like chromotherapy or hydrojets will increase the price and may require upgrading or replacing electrical or plumbing lines.
What are the benefits of a walk-in tub?
The two major benefits of a walk-in tub are safety and therapy. Slips and falls are more common in bathrooms than in any other room, and a walk-in tub can mitigate many of these risks. Being able to submerge your entire body in water and using features like air jets, hydrojets, aromatherapy, chromotherapy and heated seats can also comfort the body.
What are the disadvantages of a walk-in tub?
For most homeowners, the biggest drawback of a walk-in tub is the cost. If you can afford the tub — as well as installation — also keep in mind that these tubs use quite a bit of water (average tubs hold about 50 gallons; walk-in models often hold around 80 gallons). You may see an increase in your utility bill if you opt for features like jets or heated seats, but most utility companies have assistance programs for low-income seniors.
Another thing to consider: You have to enter and exit a walk-in tub when it’s empty. This is why quick drain and fill features are important — you don’t want to sit too long in a not-quite-full tub.
Will a walk-in bathtub add value to my home?
In some cases, a walk-in tub can add value to your home. If your neighborhood is popular among older adults and retirees, for instance, the presence of a walk-in tub could be a real selling point.
If it’s your only bathtub, though, or if you don’t also have a shower, a walk-in tub could negatively affect your home’s value. Ultimately, the cost-benefit depends on how much you spent on the tub.
How much space do you need for a walk-in tub?
Typically you’ll need an area of at least 30 inches by 60 inches for a walk-in tub.
Most homes (even many mobile homes) can accommodate a walk-in tub in the existing bathroom space. Before installing a walk-in tub, consider the size of your doorway openings (to get the unit into the house and into the bathroom) and the opening of your current shower or tub.
Do I have to do a full bathroom remodel to install a walk-in tub?
Most bathrooms require at least some remodeling for a walk-in tub installation, but the extent of this can vary greatly. Many of these remodels include widening the space the shower occupies or reconfiguring plumbing and electrical lines, which could add thousands to your total cost.
If you’re concerned about making too many changes (and the associated costs), address this during your in-home consultation so your rep can work with you on a solution.
» RELATED: Best bathroom remodeling companies
Methodology
To decide our six top picks for buyers with different priorities (like our pick for hydrotherapy), as well as our top overall walk-in tub company, we used a weighted scoring system that took into account both reviews about each company from ConsumerAffairs users and specific company offerings that we researched.
We conducted sentence-by-sentence sentiment analysis of thousands of reviews on our site from Nov. 1, 2017, to Oct. 31, 2024, to identify the aspects people care about most — and which companies they’re happiest with in terms of these aspects. For walk-in tubs, these included:
- Product features
- Installation
- Customer service
- Price
- Maintenance
- Fill/drain time
- Warranty
- Marketing tactics
We then carefully selected the most important offerings consumers should consider before choosing a walk-in tuband researched these offerings at each company. For walk-in tubs, these features included:
- Step-in height
- Discounts
- Luxury features
- Number of jets
The company with the highest score in each category’s uniquely weighted formula was given the “Our pick for” designation. In some cases where a single company received the top score across multiple categories, the company with the second-highest score was named the winner.
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Disclaimer
Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice.ConsumerAffairs.commakes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.